Welcome to The Bear Factory! We are your
Premier Animal Stuffing Wholesaler. If you already have an
account, you can login and start placing your order. If you
are considering opening a new account, please fill out our
Registration Form to see if a territory is available in
your area.
A note to our
customers…
7/18/2008
If you have looked at our
Out-Of-Stock list recently, you may have noticed that we
have experienced a great deal of depleted and/or out of
stock items within our “CustomEyes” plush line over the last
four months. This diminished stock situation is a result of
factors beyond our control. Due to the fact that we have
not yet been able to resolve this issue through our
factories in China, we will be forced to adjust our product
offerings.
Over the last year, China
has produced tremendous amounts of toy and hobby products (a
large percentage of America’s retail toy and hobby sales are
products manufactured in China). After high volume sales,
Americans were hit with a backlash; recalls were listed on
many different products, which were produced and distributed
by many different companies. In short, the Chinese
government inspectors - responsible for insuring that
products met all safety standards - had allowed the
distribution of unsafe products. After manufacturers,
distributors, and retailers were hit with frequent recalls,
Chinese officials began taking necessary steps to insure all
products were rigorously tested to meet and exceed the
standards currently in place in America and many parts of
the world.
Our “CustomEyes” plush line
was developed to add another element of customer control –
the ability to select the animal’s eye color as the customer
stuffs and brings to life their new plush toy. When
introducing our “CustomEyes” line, all products were tested
for safety and were CE certified. All “CustomEyes” plush
shipped without eyes, and all variety of colored eyes were
purchased separately and installed by store employees. This
has caused difficulty insuring government release
authorization in China; Chinese government officials are
unable to grant release to toys deemed “Incomplete.” As our
“CustomEyes” plush styles do not have
factory-installed eyes, we have not been granted release of
this line, as it has been marked “Incomplete.”
Over the last four months,
we have been working diligently with our factories and the
Chinese government to grant release authorization and resume
shipments. To date, we have not received this
authorization, and are still working to complete additional
testing and paperwork to allow release. It was our sincere
hope to have shipments resumed before resulting in
diminished stock levels. Unfortunately, most all stock
levels on our “CustomEyes” plush have been fully depleted,
with no sign of replenishment in sight. Reluctantly, we
have made the decision to indefinitely discontinue our
“CustomEyes” plush line. We regret to have to do this, and
apologize to our customers. We will happily answer any
questions you may have pertaining to this situation, and
look forward to a continued business relationship with you.
Sincerely,
The Bear Factory, LLC
| |
|
 |
Simply key in
your invoice number in the
Reference Field, Destination Country and
Destination Zip Code, then Search. |
|
|
CHECK
OUT
